Frequently asked questions

Avitly is an all-in-one platform for AV and IT integrators. Plan an installation on an interactive floor plan, generate the quote from that plan, and send a branded, interactive proposal your customer can explore and accept online.

Integrators who design and install systems: AV, IT, networking, security, and residential automation. It fits a one-person shop as well as a team of thirty, because you pay per person for the modules that person actually uses.

Sign up at app.avitly.com and you are in, no sales call and no card. The platform is free for up to 2 active projects, and you add paid modules per person whenever you need them.

No. Avitly runs in the browser, so there is nothing to install and nothing to keep updated. Everyone on the team works on the same live project data.

Yes. The demo drops you into a real, fully populated organisation with projects, plans, quotes, orders, and invoices already in it, so you can click through the whole job instead of staring at an empty workspace. Nothing to install and no card.

A PDF is static. An Avitly offer is a living, branded page: the customer sees exactly where equipment goes on their floor plan, how it is wired, what each item costs, and can accept online with their name and a timestamp recorded. It updates live as you refine the project.

Drop in a DXF, PDF, or image, set the scale once, and draw on top of it. Nothing needs to be redrawn from scratch and the plan stays measurable, so cable runs come out as real lengths rather than guesses.

Yes. The bill of materials is generated from what is actually on the plan and in the racks, so a device you drew but forgot to price gets flagged instead of shipped as a surprise. Change the design and the quote follows.

Yes. Every offer and PDF carries your logo, colors, and country-correct bank details, so what your client sees is your brand, not ours.

Yes. Lengths are stored canonically and formatted per your organisation setting, so you flip one toggle and every plan, quote, and offer updates together.

Yes. Pick the floor plans, rack plans, and wiring plans a job needs and export them as one combined PDF with the cable schedule behind it, in your own branding. What the crew works from on site is the same drawing you designed in.

Not by editing it, and that is deliberate. Once an invoice is sent it takes its number and freezes, because a numbered invoice that can still change is not an invoice your accountant can rely on. You correct it with a credit note, in full or for part of it, which references the original and takes the next number in the same gapless sequence.

Yes. Every quote, order, and invoice carries one of four tax treatments: standard, reverse charge, export, or exempt. Avitly suggests the right one from your country, the customer's country, and whether they gave a VAT number, zeroes the rate where it belongs, and prints the legal note on the document. Rates are set per line, so a job with mixed rates is one invoice, not two.

Yes. From a confirmed order you raise a deposit invoice, milestone invoices as the work progresses, and a final invoice that shows the full scope and nets off what was already invoiced, so the total across every invoice equals the order and VAT is charged once. The order page tracks ordered against invoiced against remaining while you go.

Yes, your catalogue is your own: you add the products and suppliers you actually sell, with your own purchase prices. What Avitly brings is the groundwork around them, so connector types and signal types are already defined and validated, and a product only has to be set up once before it is reusable on every project.

Yes. Purchase price, margin, and sell price are yours per product and per supplier, and the quote shows live margin on every line so you can see what a discount really costs before you give it.

Avitly runs on secure, GDPR-compliant infrastructure. See our Privacy Policy and Data Processing Agreement for details.

Access is role-based per organisation. People see the projects and modules their role covers, and client-facing offers only ever expose what you put in the offer, never your purchase prices or margins.

Yes. Your projects, products, customers, and documents are exportable, and nothing is held hostage. If you switch a module off, the data it created stays readable.

Yes. Create a personal API key and connect your organisation to an AI client over MCP, or script against the same data over REST. Access is granted per feature, read or write, and never exceeds what your own role allows. See the API and keys docs.

No, and it should not. Avitly covers the work from first site visit to service call, then hands the invoice data over. Keep your accounting where it is and pull quotes and invoices across over the API.